. The Centers for
Disease Control and Prevention issued an advisory recommending that
the sick and elderly receive priority in vaccination. That was like shout-
ing “Women and children first!” aboard a sinking ship. Patients never be-
fore willing to receive the flu vaccine oddly now demanded one
“I forgot my wallet.... Just bill my insurance.... My son handles my
checkbook.... Under our divorce agreement, my ex-husband pays all of
my daughter’s medical bills.... I’m shocked, shocked that you don’t ac-
cept American Express!” Patients who would willingly whip out their
wallets for their pets at the vet, for groceries in the supermarket, or for
a haircut, suddenly develop tight-fist syndrome in the doctor’s office.
Debt consolidators and personal financial consultants advise: “Pay your
doctor last.”
A tenacious health insurance biller is one of a physician’s most highly
valued staff members, a specialist in his or her own right, worthy of com-
bat pay. My busy practice required that I maintain one full-time employee
whose
Maintenance of an Office of the Exchequer, focused by
necessity on the fiscal fitness of the practice rather than the physical health
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