CCH:Communication Skills

Communication Skills

Writing with a Purpose .
Speaking with Confidence .
Communicating Effectively .
Good Communicators Are
Good Listeners
Making Meetings Work.

communication is a vital part of our daily routines. We sit in school and listen to teachers. We
read books and magazines. We talk to friends, watch television, and communicate Over the Internet.
The workplace is no different. Experts tell us that 70—80 percent Of our working time is Spent in some kind of communication. We're reading and writing
memos, sending and responding to emails, listening to our coworkers, or having one-to-one conversatians with our supervisors.
Communication involve; at least two people: the sender and the receiver. [rl this book, we'll 100k at
four types Of communication between senders and receivers: writing, speaking, listening, a
and conducting meetings. Each One is important to your success
in the workplace.
For example, a poorly written cover letter can prevent you from being hired for a job. On the other
hand, the ability to write effectively and make clear